
This is design work.
Scenario:
A founder realized she was the only person who knew how to price custom projects…
What changed:
We designed a pricing decision tree, documented criteria, and created a handoff process.
Outcome:
The system now runs on structure, not memory.
Scenario:
A leadership team was meeting 12 hours a week but still missing deadlines.
What changed:
We redesigned decision matrixes and operating rhythms, reducing meetings to 4 hours and accelerating execution.
Outcome:
Pressure points removed without adding complexity.
Scenario:
A CEO discovered most escalations required her input, not because of complexity, but unclear decision ownership.
What changed:
We clarified escalation paths and decision authority. She now advises — not intervenes.
Outcome:
Leadership load reduced without loss of control.


